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Customers & CRM

Customer Profiles & VIP Tags

How customer profiles work, VIP tagging, and using customer data to grow your business.

Auto-Created Profiles

Every customer who books with you gets an automatic profile. It includes their contact info, booking history, total spend, and communication preferences.

VIP Tags

GetPartyOps automatically tags repeat customers as VIPs. You can also manually tag customers based on spending thresholds, referral sources, or special status.

Customer Notes

Add notes to any customer profile — preferences, special instructions, or past issues. Notes are visible to all team members for consistent service.

Customer List Export

Export your customer list at any time for email marketing or analysis. GDPR-compliant data handling with customer self-service portal for data requests.